FAQ (nizima LIVE)

Updated: 10/02/2024

operating relationship

The following message appears. “[N002] Processing is in progress. If there is no change, please restart after a while.”

Please make sure that the date setting on your PC corresponds in real time, as an error will occur if there is a large discrepancy between the actual date and time and the PC setting.

nizima LIVE not working properly with Streamlabs

We are very sorry, but the operation is currently not guaranteed.

nizima LIVE is not added to OBS studio

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

nizimaLIVE is unstable during game distribution

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please right-click on the installer and try “Run as administrator”.

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Licensing

Suddenly my license became a free license even though I have already purchased a paid license.

You may be logged in with a free license account.

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

I want to stop automatic license renewal.

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Auto-renewal failed, attempted to renew but could not or would not repurchase

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Other

Cannot load model.

Please make sure that the file structure of the model hierarchy includes the texture folder, MOC3, and others.

Example: Model folder

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Motion stops midway.

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

Please check “Linking nizima LIVE with your distribution software”.

If the problem persists, please check the following

I want to include the parameter information set by nizima LIVE in the data to be passed on to a third party.

• After setting parameters, click the “…” button in the upper right corner to overwrite or save the file as another name to create live.json.

• Open the folder where the model files are stored and include the live.json file you just created in the data for distribution to take over the settings.

I want to make the set shortcut keys not react in nizima LIVE when operating other applications (e.g., game distribution).

Go to [Settings/Other] > [Option] > [Advanced settings] and uncheck [Enable shortcuts when screen is inactive].

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